MicroArt Policies

Deposits & Cancellations

  • New Procedures under 2 hours: Your 20% deposit is refundable provided your cancellation is received at least 24 hours in advance so that we have time to book another client in your spot.  Your cancellation must be submitted in writing via email and should contain “CANCELLATION” in the subject line. That cancellation must be confirmed back to you, by MicroArt, in writing. If you don’t receive confirmation of your cancellation notice within 2 regular business hours, please phone us directly asap. At your option, we will either refund your deposit within two business days of receipt of your notice or will hold it on deposit for your rescheduled appointment. Failure to cancel 24 hours before your scheduled appointment or to not show up WILL result in forfeiting the session.
  • Appointments over 2 hours: For procedure over two hours, we require a 50% deposit to book your appointment. That deposit is refundable provided your cancellation is received 24 hours in advance for each hour of treatment (example 6 hours of treatment requires a 6 day cancelation period – excludes weekends and US federal holidays). Your cancellation must be submitted in writing via email and should contain “CANCELLATION” in the subject line. That cancellation must be confirmed back to you, by MicroArt, in writing. If you don’t receive confirmation of your cancellation notice within four regular business hours, please phone us directly asap. At your option, we will either refund your deposit or will hold it on deposit for your rescheduled appointment
  • Touch-up Appointments: To reschedule a touch-up appointment, at least 24 hours notice per hour of procedure time must be given in order not to lose the money paid for the session. Your cancellation must be submitted in writing via email and should contain “CANCELLATION” in the subject line. That cancellation must be confirmed back to you, by MicroArt, in writing. If you don’t receive confirmation of your cancellation notice within 2 regular business hours, please phone us directly asap.  Failure to show up for the scheduled touch-up appointment will result in forfeit of the touch-up.
  • Lidocaine injections: Cancelation of bookings with lidocaine injections need to be made 5 business days before your appointment in order to get a refund of your payment. This is because we have to hire an outside practitioner who is qualified to administer them and order the medication and supplies.

Terms and Conditions

  • Occasionally clients might need additional touch-up appointments to achieve their desired results. The cost of this is $600 per 1- hour session.
  • Clients must be at least 18 years old or have a parent present and a doctor’s note.
  • No guests, pets or children are allowed in the procedure room.
  • MicroArt Makeup Inc. reserves the right to refuse service to anyone.